Experts urge closer scrutiny over regulatory breaches, customer service and pricing concerns
Comcast, which last week unveiled a £22bn offer for Sky, has been labelled the “worst company in America” for two years running over shoddy customer service and pricing. It has also been involved in regulatory transgressions which legal experts believe means its plan to take over Sky should be closely scrutinised by watchdogs.
The pay-TV firm, which is poised to formalise its bid to try and steal Sky from under Rupert Murdoch’s nose, announced a $300m plan to spruce up customer service three years ago, but so far to little avail. Comcast was named “America’s most-hated company” in a respected customer satisfaction survey last year.
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